diff --git a/openpype/modules/ftrack/event_handlers_server/action_private_project_detection.py b/openpype/modules/ftrack/event_handlers_server/action_private_project_detection.py
new file mode 100644
index 0000000000..5213e10ba3
--- /dev/null
+++ b/openpype/modules/ftrack/event_handlers_server/action_private_project_detection.py
@@ -0,0 +1,61 @@
+from openpype.modules.ftrack.lib import ServerAction
+
+
+class PrivateProjectDetectionAction(ServerAction):
+    """Action helps to identify if does not have access to project."""
+
+    identifier = "server.missing.perm.private.project"
+    label = "Missing permissions"
+    description = (
+        "Main ftrack event server does not have access to this project."
+    )
+
+    def _discover(self, event):
+        """Show action only if there is a selection in event data."""
+        entities = self._translate_event(event)
+        if entities:
+            return None
+
+        selection = event["data"].get("selection")
+        if not selection:
+            return None
+
+        return {
+            "items": [{
+                "label": self.label,
+                "variant": self.variant,
+                "description": self.description,
+                "actionIdentifier": self.discover_identifier,
+                "icon": self.icon,
+            }]
+        }
+
+    def _launch(self, event):
+        # Ignore if there are values in event data
+        # - somebody clicked on submit button
+        values = event["data"].get("values")
+        if values:
+            return None
+
+        title = "# Private project (missing permissions) #"
+        msg = (
+            "User ({}) or API Key used on Ftrack event server"
+            " does not have permissions to access this private project."
+        ).format(self.session.api_user)
+        return {
+            "type": "form",
+            "title": "Missing permissions",
+            "items": [
+                {"type": "label", "value": title},
+                {"type": "label", "value": msg},
+                # Add hidden to be able detect if was clicked on submit
+                {"type": "hidden", "value": "1", "name": "hidden"}
+            ],
+            "submit_button_label": "Got it"
+        }
+
+
+def register(session):
+    '''Register plugin. Called when used as an plugin.'''
+
+    PrivateProjectDetectionAction(session).register()
diff --git a/openpype/modules/ftrack/lib/ftrack_base_handler.py b/openpype/modules/ftrack/lib/ftrack_base_handler.py
index b8be287a03..7b7ebfb099 100644
--- a/openpype/modules/ftrack/lib/ftrack_base_handler.py
+++ b/openpype/modules/ftrack/lib/ftrack_base_handler.py
@@ -191,15 +191,22 @@ class BaseHandler(object):
         if session is None:
             session = self.session
 
-        _entities = event['data'].get('entities_object', None)
+        _entities = event["data"].get("entities_object", None)
+        if _entities is not None and not _entities:
+            return _entities
+
         if (
-            _entities is None or
-            _entities[0].get(
-                'link', None
+            _entities is None
+            or _entities[0].get(
+                "link", None
             ) == ftrack_api.symbol.NOT_SET
         ):
-            _entities = self._get_entities(event)
-            event['data']['entities_object'] = _entities
+            _entities = [
+                item
+                for item in self._get_entities(event)
+                if item is not None
+            ]
+            event["data"]["entities_object"] = _entities
 
         return _entities