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OP-2414 - added troubleshooting documentation to Deadline
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@ -69,8 +69,38 @@ Each publishing from OpenPype consists of 2 jobs, first one is rendering, second
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Check if OpenPype is installed on a node handling this job, plugin and events are properly [configured](#configuration)
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- Publishing job is failing with `ffmpeg not installed` error
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OpenPype executable has to have access to `ffmpeg` executable, check OpenPype `Setting > General`
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- Both jobs finished successfully, but there is no review on Ftrack
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Make sure that you correctly set published family to be send to Ftrack.
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Example: I want send to Ftrack review of rendered images from Harmony :
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- `Host names`: "harmony"
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- `Families`: "render"
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- `Add Ftrack Family` to "Enabled"
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Make sure that you actually configured to create review for published subset in `project_settings/ftrack/publish/CollectFtrackFamily`
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Example: I want to create review for all reviewable subsets in Harmony :
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- Add "harmony" as a new key an ".*" as a value.
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- Rendering jobs are stuck in 'Queued' state or failing
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Make sure that your Deadline is not limiting specific jobs to be run only on specific machines. (Eg. only some machines have installed particular application.)
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Check `project_settings/deadline`
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Example: I have separated machines with "Harmony" installed into "harmony" group on Deadline. I want rendering jobs published from Harmony to run only on those machines.
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