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134 lines
4.4 KiB
Markdown
134 lines
4.4 KiB
Markdown
---
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id: artist_ftrack
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title: Ftrack
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sidebar_label: Artist
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---
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# How to use Ftrack in OpenPype
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## Login to Ftrack module in OpenPype (best case scenario)
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1. Launch OpenPype and go to systray OpenPype icon.
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2. *Ftrack login* window pop up on start or press **login** in **Ftrack menu** to pop up *Ftrack login* window
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- Press `Ftrack` button
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- Web browser opens
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- Sign into Ftrack if requested. If you are already signed in to Ftrack via web browser, you can jump to [Application launch](#application-launch-best-case-scenario)
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3. Message is shown
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4. Close message and you're ready to use actions - continue with [Application launch](#application-launch-best-case-scenario)
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---
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## Application launch (best case scenario)
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1. Make sure OpenPype is running and you passed [Login to Ftrack](#login-to-ftrack-module-in-openpype-best-case-scenario) guide
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2. Open Web browser and go to your studio Ftrack web page *(e.g. https://mystudio.ftrackapp.com/)*
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3. Locate the task to run the application on.
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4. Display actions for the task
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5. Select application you want to launch
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- application versions may be grouped to one action. In that case, press the action to reveal versions to choose from *(like Maya in the picture)*, only applications permitted on the particular project will appear.
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6. Start working ;)
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---
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## Change Ftrack user
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1. Log out the previous user from Ftrack Web app *(skip if new is already logged)*
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2. Log out the previous user from Ftrack module in OpenPype tray
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<div class="row markdown">
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<div class="col col--6 markdown">
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</div>
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<div class="col col--6 markdown">
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</div>
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</div>
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<br></br>
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3. Follow [Login to Ftrack](#login-to-ftrack-module-in-openpype-best-case-scenario) guide
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---
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## Where to find API key
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- Your API key can be found in Ftrack. In the upper right corner of Ftrack click on the avatar, choose System settings.
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- You shouldn't need to use your personal API key if previous steps went through correctly
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- Scroll down in left panel and select `API keys`. Then pick `Create` button.
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- New window will pop up. Choose the `API role` and press `Save`
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- Then your new API will be created.
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- Copy them and put it into the Ftrack login window.
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---
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## What if...
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### Ftrack login window didn't pop up and Ftrack menu is not in tray
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**1. possibility - OpenPype didn't load properly**
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- try to restart OpenPype
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**2. possibility - Ftrack is not set in OpenPype**
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- inform your administrator or supervisor
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### Web browser did not open
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**1. possibility - button was not pressed**
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- Try to press again the `Ftrack` button in *Ftrack login* window
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**2. possibility - Ftrack URL is not set or is not right**
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- Check **Ftrack URL** value in *Ftrack login* window
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- Inform your administrator if URL is incorrect and launch OpenPype again when administrator fix it
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**3. possibility - Ftrack Web app can't be reached the way OpenPype use it**
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- Enter your **Username** and [API key](#where-to-find-api-key) in *Ftrack login* window and press **Login** button
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### Ftrack action menu is empty
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**1. possibility - OpenPype is not running**
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- launch OpenPype and check if it is running in systray
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**2. possibility - You didn't go through Login to Ftrack guide**
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- please go through [Login to Ftrack](#login-to-ftrack-module-in-openpype-best-case-scenario) guide
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**3. possibility - User logged to Ftrack Web is not the same as user logged to Ftrack module in tray**
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- Follow [Change user](#change-ftrack-user) guide
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**4. possibility - Project doesn't have applications set correctly**
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- ask your Project Manager to check if he set applications for the project
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